Delivery & Payment

When will my package be delivered?

Orders below 100 euros have a shipping & handling fee, depending on your location. After your order you will receive an automatic generated message that your order is received. When we will ship the product (within 3 working days), we will notify you via e-mail.

Packages will be delivered from Monday till Saturday We will make 3 delivery attempts for your package delivery. After the 3rd failed attempt at delivery, the package(s) are returned to our warehouse and we will issue a credit for your merchandise only. If you would like to have the merchandise re-delivered, you will be responsible for the re-delivery fee.

Delivery Fees

Country Logistic Fee VAT (%) Total
Austria € 15 20 € 18.00
Belgium € 10 21 € 12.10
Bosnia and Herzegovina € 25 17 € 29.25
Bulgaria € 21.50 20 € 25.80
Croatia € 21.50 25 € 26.88
Cyprus € 44 19 € 52.36
Czechia € 20.35 21 € 24.62
Denmark € 15 25 € 18.75
Estonia € 21.50 20 €25.80
Finland € 21.50 25.5 € 26.98
France € 16.50 20 € 19.80
Germany € 7.50 19 € 8.93
Greece € 21.50 24 € 26.66
Hungary € 16 27 € 20.32
Ireland € 21.50 23 € 26.45
Italy € 21.50 22 € 26.23
Latvia € 21.50 21 € 26.00
Liechtenstein € 31.50 7.7 € 33.93
Lithuania € 21.50 21 € 26.00
Luxembourg € 11.50 17 € 13.46
Macedonia € 44 18 € 51.92
Malta € 44 18 € 51.92
Monaco € 37.40 20 € 44.88
Netherlands € 6 21 € 7.26
Norway € 31.50 25 € 39.38
Poland € 14 23 € 17.22
Portugal € 21.50 23 € 26.45
Romania € 21.50 19 € 25.59
Serbia € 31 20 € 37.20
Slovakia € 21.50 20 € 25.80
Slovenia € 21.50 22 € 26.23
Spain € 21.50 21 € 26.02
Sweden € 20 25 € 25.00
Switzerland € 25 7.7 € 26.93
Turkey € 44 18 € 51.92
United Kingdom € 16 20 € 19.20
 

 

After Delivery

Examine your order upon delivery to ensure that there are no missing or incorrect pieces. In the event that there are missing or incorrect packages, please contact us. As you might have read, we also deliver refurbished products, so slight damage might be visible if you have purchased a second-hand product. If you are not satisfied with your product, please contact us as soon as possible. You have a legal reflection period of 14 days.

 

Payment Options

You will have several payment options depending on your location:

Bancontact Bancontact
Bank Transfer Single Euro Payments Area
Credit Card JCB      VISA      Mastercard
iDEAL iDEAL
PayPal PayPal
SOFORT Banking SOFORT banking

For any further questions, you can find them here.

FAQ